Dialpad Meetings
#9 in Video Conferencing · Rated 4.0
AI-powered meetings with real-time transcripts
Dialpad Meetings sits within the Dialpad unified communications platform, emphasizing AI-powered meetings, real-time transcripts, and action-item summaries. It supports cross-device participation, straightforward screen sharing, and strong integrations with popular business apps like Salesforce, Zendesk, and Google Workspace. The product is positioned for mid-size teams and growing businesses looking for an all-in-one communications stack with AI-assisted meeting outputs. Pros include strong AI recaps and broad app integrations; cons include competition from more feature-dense suites and potential ROI considerations for very small teams. Sources: Dialpad pricing and product pages; enterprise features. ([dialpad.com](https://www.dialpad.com/us/pricing/?utm_source=openai))
Features
- Real-time transcripts and AI summaries
- Screen sharing and in-meeting chat
- CRM and workspace integrations
- Cross-device joining
- Open API / automation options
Pros
- Unified communications wallet with AI
- Strong CRM integrations
- Scales from small teams to larger deployments
Cons
- Pricing varies with bundles; ROI depends on usage
- Some competitors offer deeper analytics