Eat App
#10 in Restaurant Reservation · Rated 4.5
CRM-enabled reservation and table management platform
Eat App is a global restaurant technology platform that combines online reservations, floor planning, CRM, and marketing tools. Founded in 2015, it supports venues from independent cafes to large hotel groups, with offices across the UAE, US, and beyond. Eat App emphasizes guest history, personalized communications, and revenue growth through targeted promotions and loyalty features. It supports WhatsApp conversations, SMS notifications, and integrations with POS systems, enabling restaurants to manage reservations, optimize seating, and nurture guest relationships at scale. Eat App’s pricing tiers cater to different restaurant sizes, with an option to trial before committing to a plan. It’s well-suited for operators seeking a comprehensive, globally deployable system with strong regional growth in the Middle East and beyond.
Features
- Online reservations with real-time floor plans
- CRM and guest history for personalized marketing
- WhatsApp and SMS messaging
- Chit printer and housekeeping features
- POS integrations and analytics
Pros
- Flexible pricing tiers including a free plan
- Global reach with many regional success stories
- Integrated CRM to drive loyalty
Cons
- Smaller network footprint compared with OpenTable/Resy in some markets
- Some regions have lighter regional support