Revel Systems
#5 in Restaurant POS · Rated 4.1
iPad-based POS with CRM, inventory and multi-location support
Revel Systems is an iPad-based POS with robust back‑office capabilities, including inventory control, CRM, reporting, and multi-location management. It is well known for its strong CRM features and broad third‑party integrations (Grubhub, Chowly, 7shifts, etc.). Pricing tends to be less transparent publicly and is commonly tied to terms and processor choice, with onboarding fees and hardware costs disclosed during a quote. The product remains favored by mid-to-large operators needing deep customization and enterprise-scale reporting, though some reviewers note higher total cost and customer-support variability. Revel is suitable for multi-location operators who want a mature, all‑in‑one platform with a long integration history.
Features
- CRM and loyalty features
- Inventory management and reporting
- Multi-location capabilities
- Delivery integrations (Grubhub, Chowly, etc.)
- Table management and floor control
Pros
- Strong CRM and loyalty capabilities
- Extensive integrations and API access
- Good for multi-location deployments
Cons
- Public pricing is less transparent; total cost can be high
- Some customers report support variability