Freshsales (Freshworks)
#6 in Mobile CRM Apps · Rated 4.5
AI-powered CRM with strong mobile and multi-channel support.
Freshsales, part of Freshworks, is a modern CRM built for SMBs and growing teams that want integrated sales, marketing, and support capabilities. The Freshsales mobile app emphasizes offline data, voice notes, and easy access to contacts on the go. Freddy AI brings predictive insights and workflow automation into sales processes, helping teams close faster. The Growth tier targets startups, while Pro and Enterprise tiers add advanced automation, territory management, and reporting. Freshworks’ ecosystem (Freshsales Suite, Freshdesk, Freshchat, etc.) provides multi-product options for growing organizations. Freshworks, founded in 2010 in Chennai, now operates globally with headquarters in San Mateo, California. ([freshworks.com](https://www.freshworks.com/crm/features/?utm_source=openai))
Features
- AI-fueled insights with Freddy AI
- Multi-pipeline sales management
- Offline mobile access and voice notes
- Gmail and Outlook integrations
- Mobile app with push notifications
Pros
- Affordable, scalable for SMBs
- Strong mobile experience and AI features
- Integrated Freshworks suite for cross-use cases
Cons
- Some advanced enterprise features priced higher
- Occasional UI quirks reported by users