Zendesk Sell
#7 in CRM · Rated 4.0
Mobile-first CRM inside the Zendesk ecosystem.
Zendesk Sell (formerly Sell) is a mobile-first CRM designed for sales teams that prioritize mobility and fast onboarding. It offers contact and lead management, pipeline tracking, reporting, and rich integration with Zendesk's service products. Strengths include ease of use on mobile, strong native calendar and communication features, and good integration with Zendesk's broader customer support tools. Potential drawbacks include fewer enterprise-grade marketing features and a pricing model that may be less attractive for very large, feature-rich deployments. Ideal for SMBs and road-warrior sales teams that rely on mobile CRM and seamless integration with Zendesk's support stack.
Features
- Two-way email, call, and activity tracking
- Multiple pipelines and customizable deals
- Mobile-first design and offline access
- Integrations with Zendesk Suite
- Basic sales analytics and forecasting
Pros
- Excellent mobile experience
- Tight integration with Zendesk's support tools
- Simple to deploy for small teams
Cons
- Not as feature-rich as some traditional CRMs for large enterprises
- Advanced features may require higher-tier plans