RingCentral
#6 in Business Communication · Rated 4.0
Unified communications with integrated phone, chat and video
RingCentral bundles messaging, video meetings, and a cloud phone platform into a single RingEX solution. In 2025 RingCentral continued to evolve its pricing and packaging, with Core/Essential levels designed for smaller teams and higher tiers for larger deployments, all with strong emphasis on integrations (including Microsoft 365, Google Workspace, and Slack) and AI-enabled features. The platform is popular among mid-to-large organizations that want a single vendor for phone, messaging, and conferencing, plus a robust API ecosystem for custom workflows. While pricing can be complex and the suite can feel heavy for very small teams, RingCentral’s breadth makes it a strong candidate for companies seeking a scalable, enterprise-grade UCaaS with strong telephony capabilities.
Features
- Team messaging
- Video meetings
- Phone system with PSTN integration
- Collaboration with apps
- APIs and integrations
Pros
- All-in-one UCaaS with strong telephony
- Broad global coverage
- Solid admin controls
Cons
- Pricing complexity
- Can be overkill for small teams