Microsoft Teams
#2 in Business Communication · Rated 4.4
Microsoft 365-native team chat, meetings, and files
Microsoft Teams is the collaboration hub built into Microsoft 365, delivering persistent chat, channel-based teamwork, voice/video meetings, and deep integration with Word, Excel, PowerPoint, Outlook, SharePoint, and OneDrive. In 2025, Microsoft continued adjusting licensing to better align with EU competition concerns, while maintaining Teams as a core pillar of the work suite. Teams’ strength lies in its native integration with the broader Microsoft 365 stack, enterprise-grade security, eDiscovery, and governance features, which makes it the default choice for many enterprises already standardized on Microsoft. Its scalability and admin control options appeal to mid-to-large organizations seeking a single vendor for productivity, security, and compliance.
Features
- Chat and channels
- Meetings and calls
- File sharing with SharePoint/OneDrive
- Deep Office 365 integration
- Admin controls and security
Pros
- Seamless integration with Microsoft 365
- Strong security/compliance tooling
- Widely adopted in enterprises
Cons
- Can be complex for non-Microsoft shops
- Licensing can be costly for small teams