Cisco Webex
#4 in Business Communication · Rated 4.2
AI-enabled meetings and messaging in a Cisco-grade UC suite
Cisco Webex is a mature UC platform offering Meetings, Messaging, Calling, and Events, with AI-assisted meeting summaries, translation, and intent-aware actions. In 2025, Cisco continued to enhance Webex with AI-powered assistants, meeting and message summaries, and integrations across the Webex Suite. The platform is widely used in midsize and large enterprises, especially where Cisco networking equipment or security policies are already in use. Webex differentiates itself with strong enterprise-grade security, integrated hardware collaboration options, and robust compliance features. It’s well-suited for organizations needing scalable video meetings, secure messaging, and a broad array of collaboration tools across hybrid work environments.
Features
- AI assistant in meetings
- Meeting and message summaries
- Live translation in meetings
- Unlimited messaging in plan tiers
- Webex Suite for meetings, calling, events
Pros
- Strong security and compliance
- Enterprise-grade telephony and integration with Cisco gear
- Excellent for large-scale events and calling
Cons
- Pricing complexity
- Can be heavier to deploy than standalone chat tools